MOTIVATION IN EDUCATION MANAGEMENT
Motivation:The Concept
Ø What
we call our driving force,our get up and go.
Ø Tending
to initiate motion or power which induces a person to act.e.g. desire,fear and
circumstances(Oxford Dictionary-1987)
Ø A
concept to help explain behaviour (Research and analysis from organisational
and psychologists)
Defining Management Motivation
Motivation
is-
Ø The
will to act.
Ø The
willingness to exert high levels of effort towards organisational goals.
Ø To
inspire people to work,individually or in groups.
Importance
of motivation
Rensis
Likert, while pointing out the importance of motivation, has called it the ‘core
of management’. Similarly, Allen while stressing the need and
importance of motivation has observed that ‘poorly motivated people can nullify
the soundest organisation.’ The importance of motivation is brought out by the
following facts:
(1) Improves Performance Level:
The
ability to do work and willingness to do work both affect the efficiency of a
person. The ability to do work is obtained with the help of education and
training and willingness to do work is obtained with the help of motivation.
Willingness
is more important in comparison to ability. For example, a person is highly
educated and he is recruited on this very basis. But it is not essential that
he will do outstanding work.
He
shall have to be motivated to do good work. This is possible only through
motivation. Therefore, motivation improves efficiency. The efficiency of a person
is reflected through increase in productivity and decrease in costs.
(2)
Helps to Change Negative or Indifferent Attitudes of Employees:
Some
employees of an organisation have a negative attitude. They always think that
doing more work will not bring any credit. A manager uses various techniques to
change this attitude.
For
example, if the financial situation of such an employee is weak, he gives him a
raise in his remuneration and if his financial condition is satisfactory he
motivates him by praising his work.
(3)
Reduction in Employee Turnover:
The
reputation of an organisation is affected by the employee turnover. This
creates a lot of problems for the managers. A lot of time and money go waste in
repeatedly recruiting employees and giving them education and training.
Only
motivation can save an organisation from such wastage. Motivated people work
for a longer time in the organisation and there is a decline in the rate of
turnover.
(4)
Helps to Reduce Absenteeism in the Organisation:
In
some of the organisations, the rate of absenteeism is high. There are many
causes for this-poor work conditions, poor relations with colleagues and
superiors, no recognition in the organisation, insufficient reward, etc. A
manager removes all such deficiencies and motivates the employees. Motivated
employees do not remain absent from work as the workplace becomes a source of
joy for them.
(5) Reduction in Resistance to Change:
New
changes continue taking place in the organisation. Normally workers are not
prepared to accept any changes in their normal routine. Whereas it becomes
essential to bring in some changes because of the demands of time.
Employees
can be made to accept such changes easily with the help of motivation.
Motivated people accept these changes enthusiastically and improve their work
performance.
Process of Motivation(Motivation Cycle)
Motivation is a process that starts with
physiclogical or psychogical deficiency or need that activates a behaviour or a drive that is aimed at a
goal or an incentive.
Need
It’s a state of
physical deprivation that causes tension within an organism. The tension caused
when the organism is deprived of basic necessities of life as food, water, and
sleep, causes the internal environment of an organism to be imbalanced. The
imbalance caused by the need arouses the organism to maintain its balance. For
any goal directed behavior, need is the first condition or stimulating factor.
Drive
Need leads to drive,
which is the second step towards achieving goal. Drive can be defined as the
state of tension or arousal produced by need. The drive can also be considered
as the original source of energy that activates an organism. For instance, when
an organism is hungry and/or thirsty, the organism seeks to reduce this drive
by eating and/or drinking.
Motivation-in brief
Motivation is a general
term applied to the emtire class of drives,desires,needs,wishes and simillar
forces.
Motivation is not the
whole story in performance improvement
P=f(A*M*O)
Perormance
is the function of Ability(A),Motivation(M) and Opportunity to perform)(O)
Job Performance of
Employee=
F (Ability)
(Motivation) (Oportunity)
Ø Ability
depends
on education,experience and training.(but its improvement is slow and long
process)
Ø Opprtunity
should be given.
Ø Motivation
can be improved properly.
Importance/Purpose of
Education Management
Ø To
motivate others is the most important of management tasks,
Ø To
set an example,
Ø To
accept challenges,
Ø To
encourage,
Ø To
obtain feedback,
Ø To
involve,
Ø To
develop and train,
Ø To
communicate,
Ø To
inform,
Ø To
brief,
Ø To
provide a reward.
Motivation through
reward
a.
Extrinsic Rewards
Money,employee
benefits,promotions,recognition,ststus symbols,praise etc.
\
b.
Intrinsic Rewards
Self-granted
payoff,sense of accomplishment,self-esteem,self-actualization,etc.
Motivation through Job
a.
Job design
b.
Job enrichment
a.
Job Design
Job
Characterstics Model(JCM) by Hackman & Oldham--
-five
core of job dimensions
Ø Skill
variety
Ø Task
identity
Ø Task
significance
Ø Autonomy
Ø Feedback
The
way elements in a job are organised(Job Design) impacts Motivation,Satisfaction
and Performance.
MOTIVATIONAL THEORIES IN
EDUCATION MANAGEMENT
a.
According to
Robert Dubin (1970),
“Motivation is the complex
set of forces starting and keeping a person at work in an
organization. Motivation is something that moves the
person to action, and continues him in the course of
action already initiated.”
b.
Dalton E.
McFarland (1974) stated that:
“Motivation refers
to the way in which urges, drives, desires, aspirations,
and strivings or needs direct, control or explain the behaviour of
human beings.”
c.
According to
Kreitner (1995), motivation has been
defined as:
“The
psychological process that gives behavior purpose and direction.”
THEORIES OF MOTIVATION
Despite the
fact that motivation is a basic psychological process, much relevant motivation
theories have been identified so far. Over time, these major theoretical
streams of research in motivation were classified into two major schools:
1.
The content
theories of motivation : Content (or
need) theories of motivation focus on factors internal to the individual that
energize and direct behavior. These theories suggest that people have certain
needs and/or desires which have been internalised.
v Maslow's hierarchy of
needs
v Herzberg's
motivator-hygiene theory
v Alderfer's ERG theory
v McClelland's learned
needs or three-need theory
2.
The process theories of motivation :
Process (or cognitive) theories of motivation focus on conscious human decision
processes as an explanation of motivation. The process theories are concerned
with determining how individual behavior is energised, directed, and maintained
in the specifically willed and self-directed human cognitive processes.
v Cognitive Evaluation
theory
v Expectancy theory
v Equity theory
v Goal setting theory
v Reinforcement theory
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