Research Methodology:
An Introduction
Meaning of Research
Research in common parlance
refers to a search for knowledge. Once can also define research as a scientific
and systematic search for pertinent information on a specific topic. In fact,
research is an art of scientific investigation.
The
Advanced Learner’s Dictionary of Current English lays down the meaning of
research as “a careful investigation or inquiry specially through search for
new facts in any branch of knowledge.”
Redman and Mory define research as a “systematized
effort to gain new knowledge.”
Research is, thus, an original contribution to the
existing stock of knowledge making for its advancement. It is the persuit of
truth with the help of study, observation, comparison and experiment.
‘Research’ refers to the systematic method consisting of enunciating the
problem, formulating a hypothesis, collecting the facts or data, analysing the
facts and reaching certain conclusions either in the form of solutions(s)
towards the concerned problem or in certain generalisations for some
theoretical formulation.
Objectives of Research
The
purpose of research is to discover answers to questions through the application
of scientific procedures. The main aim of research is to find out the truth
which is hidden and which has not been discovered as yet.
To gain familiarity with a
phenomenon or to achieve new insights into it (studies with this object in view
are termed as exploratory or formulative research studies);
To portray accurately the
characteristics of a particular individual, situation or a group (studies with
this object in view are known as descriptive
research studies);
To
determine the frequency with which something occurs or with which it is
associated with something else (studies with this object in view are known as diagnostic research studies);
To test a hypothesis of a causal
relationship between variables (such studies are known as hypothesis-testing research studies).
Types of Research
The basic types of research are as
follows:
(i) Descriptive vs.
Analytical:
Descriptive
research includes surveys and fact-finding enquiries of different kinds.
The
major purpose of descriptive research is description of the state of affairs as
it exists at present.
In
social science and business research we quite often use the term Ex post facto
research for descriptive research studies.
The
main characteristic of this method is that the researcher has no control over
the variables; he can only report what has happened or what is happening.
Most
ex post facto research projects are used for descriptive studies in which the
researcher seeks to measure such items as, for example, frequency of shopping,
preferences of people, or similar data.
Ex
post facto studies also include attempts by researchers to discover causes even
when they cannot control the variables.
The
methods of research utilized in descriptive research are survey methods of all
kinds, including comparative and correlational methods.
In
analytical research, on the other hand, the researcher has to use facts or
information already available, and analyze these to make a critical evaluation
of the material.
(ii) Applied vs.
Fundamental:
Research can either be applied (or
action) research or fundamental (to basic or pure) research.
Applied research aims at finding a
solution for an immediate problem facing a society or an industrial/business
organisation, whereas fundamental research is mainly concerned with
generalisations and with the formulation of a theory.
“Gathering knowledge for knowledge’s
sake is termed ‘pure’ or ‘basic’ research.”4 Research concerning some natural
phenomenon or relating to pure mathematics are examples of fundamental
research.
Similarly, research studies, concerning
human behaviour carried on with a view to make generalisations about human
behaviour, are also examples of fundamental research, but research aimed at
certain conclusions (say, a solution) facing a concrete social or business
problem is an example of applied research.
Research to identify social, economic or
political trends that may affect a particular institution or the copy research
(research to find out whether certain communications will be read and
understood) or the marketing research or evaluation research are examples of applied
research.
Thus, the central aim of applied
research is to discover a solution for some pressing practical problem, whereas
basic research is directed towards finding information that has a broad base of
applications and thus, adds to the already existing organized body of
scientific knowledge.
(iii) Quantitative vs.
Qualitative:
Quantitative research is based on the
measurement of quantity or amount.
It is applicable to phenomena that can
be expressed in terms of quantity.
Qualitative research, on the other hand,
is concerned with qualitative phenomenon, i.e., phenomena relating to or
involving quality or kind. For instance, when we are interested in
investigating the reasons for human behaviour (i.e., why people think or do
certain things), we quite often talk of ‘Motivation Research’, an important
type of qualitative research.
This type of research aims at
discovering the underlying motives and desires, using in depth interviews for
the purpose.
Other techniques of such research are
word association tests, sentence completion tests, story completion tests and
similar other projective techniques.
Attitude or opinion research i.e.,
research designed to find out how people feel or what they think about a
particular subject or institution is also qualitative research.
Qualitative research is especially
important in the behavioural sciences where the aim is to discover the
underlying motives of human behaviour.
Through such research we can analyse the
various factors which motivate people to behave in a particular manner or which
make people like or dislike a particular thing.
It may be stated, however, that to apply
qualitative research in 4 Pauline V. Young, Scientific Social Surveys and
Research, p. 30. 4 Research Methodology practice is relatively a difficult job
and therefore, while doing such research, one should seek guidance from
experimental psychologists.
(iv) Conceptual vs. Empirical:
Conceptual research is that related to
some abstract idea(s) or theory.
It is generally used by philosophers and
thinkers to develop new concepts or to reinterpret existing ones.
On the other hand, empirical research
relies on experience or observation alone, often without due regard for system
and theory.
It is data-based research, coming up
with conclusions which are capable of being verified by observation or
experiment.
We can also call it as experimental type
of research. In such a research it is necessary to get at facts firsthand, at
their source, and actively to go about doing certain things to stimulate the
production of desired information.
In such a research, the researcher must
first provide himself with a working hypothesis or guess as to the probable
results.
He then works to get enough facts (data)
to prove or disprove his hypothesis. He then sets up experimental designs which
he thinks will manipulate the persons or the materials concerned so as to bring
forth the desired information.
Such research is thus characterised by
the experimenter’s control over the variables under study and his deliberate
manipulation of one of them to study its effects
.
Empirical research is appropriate when
proof is sought that certain variables affect other variables in some way.
Evidence gathered through experiments or empirical studies is today considered
to be the most powerful support possible for a given hypothesis.
(v) Some Other Types of
Research:
All other types of research are
variations of one or more of the above stated approaches, based on either the
purpose of research, or the time required to accomplish research, on the
environment in which research is done, or on the basis of some other similar
factor.
Form the point of view of time, we can
think of research either as one-time research or longitudinal research.
In the former case the research is
confined to a single time-period, whereas in the latter case the research is
carried on over several time-periods.
Research can be field-setting research
or laboratory research or simulation research, depending upon the environment
in which it is to be carried out.
Research can as well be understood as
clinical or diagnostic research. Such research follow case-study methods or
indepth approaches to reach the basic causal relations. Such studies usually go
deep into the causes of things or events that interest us, using very small
samples and very deep probing data gathering devices.
The research may be exploratory or it
may be formalized. The objective of exploratory research is the development of
hypotheses rather than their testing, whereas formalized research studies are
those with substantial structure and with specific hypotheses to be tested.
Historical research is that which
utilizes historical sources like documents, remains, etc. to study events or
ideas of the past, including the philosophy of persons and groups at any remote
point of time. Research can also be classified as conclusion-oriented and decision-oriented.
While doing conclusionoriented research,
a researcher is free to pick up a problem, redesign the enquiry as he proceeds
and is prepared to conceptualize as he wishes.
Decision-oriented research is always for
the need of a decision maker and the researcher in this case is not free to
embark upon research according to his own inclination.
Operations research is an example of
decision oriented research since it is a scientific method of providing
executive departments with a quantitative basis for decisions regarding
operations under their control.
Research Approaches
The above
description of the types of research brings to light the fact that there are
two basic approaches to research, viz.,
(a) Quantitative approach
and
(b) Qualitative approach.
The
former involves the generation of data in quantitative form which can be
subjected to rigorous quantitative analysis in a formal and rigid fashion. This
approach can be further sub-classified into
i.
Inferential,
ii.
experimental
and
iii.
simulation
approaches to research.
(a) Quantitative approach
i. Inferential:
The purpose of
inferential approach to research
is to form a data base from which to infer characteristics or relationships of
population.
This usually means survey research where a sample
of population is studied (questioned or observed) to determine its
characteristics, and it is then inferred that the population has the same
characteristics.
ii. Experimental approach:
It is characterised by much greater control over
the research environment and in this
case some variables are manipulated to observe their effect on other variables.
iii. Simulation approach
It involves the construction of an artificial
environment within which relevant information and data can be generated.
This permits an observation of the dynamic
behaviour of a system (or its sub-system) under controlled conditions.
The term ‘simulation’ in the context of business
and social sciences applications refers to “the operation of a numerical model
that represents the structure of a dynamic process.
Given the values of initial conditions, parameters
and exogenous variables, a simulation is run to represent the behaviour of the
process over time.”
Simulation
approach can also be useful in building models for understanding future
conditions.
(b) Qualitative approach
Qualitative
approach to research is concerned with
subjective assessment of attitudes, opinions
and behaviour.
Research in such a situation is a function of
researcher’s insights and impressions. Such an approach to research generates
results either in non-quantitative form or in the form which are not subjected
to rigorous quantitative analysis.
Generally, the techniques of focus group
interviews, projective techniques and depth interviews are used. All these are
explained at length in chapters that follow.
Significance of Research
Research provides the basis for nearly
all government policies in our economic system. For
instance, government’s budgets rest in part on an analysis of the needs and
desires of the people and on the availability of revenues to meet these needs.
The cost of needs has to be equated to probable revenues and this is a field
where research is most needed. Through research we can devise alternative
policies and can as well examine the consequences of each of these
alternatives.
Research has its special significance in
solving various operational and planning problems of business and industry.
Operations research and market research, along with motivational research, are considered crucial and their
results assist, in more than one way, in taking business decisions. Market
research is the investigation of the structure and development of a market for
the purpose of formulating efficient policies for purchasing, production and
sales.
Research
is equally important for social scientists in studying social relationships and
in seeking answers to various social problems.
It
provides the intellectual satisfaction of knowing a few things just for the sake of knowledge and also has practical
utility for the social scientist to know for the sake of being able to do
something better or in a more efficient manner.
In
addition to what has been stated above, the significance of research can also
be understood keeping in view the following points:
·
To those
students who are to write a master’s or Ph.D. thesis, research may mean a
careerism or a way to attain a high position in the social structure;
·
To
professionals in research methodology, research may mean a source of
livelihood;
·
To
philosophers and thinkers, research may mean the outlet for new ideas and insights;
·
To
literary men and women, research may mean the development of new styles and
creative work;
·
To
analysts and intellectuals, research may mean the generalisations of new
theories.
Thus, research is the fountain of knowledge for the
sake of knowledge and an important source of providing guidelines for solving
different business, governmental and social problems. It is a sort of formal
training which enables one to understand the new developments in one’s field in
a better way.
Research and Scientific Method
For a
clear perception of the term research, one should know the meaning of
scientific method. The two terms, research and scientific method, are closely
related.
Research, as we have already stated, can be termed
as “an inquiry into the nature of, the reasons for, and the consequences of any
particular set of circumstances, whether these circumstances are experimentally
controlled or recorded just as they occur.
Further, research implies the researcher is
interested in more than particular results; he is interested in the
repeatability of the results and in their extension to more complicated and
general situations.”
Karl Pearson
writes, “The scientific method is one and same in the branches (of science) and
that method is the method of all logically trained minds … the unity of all
sciences consists alone in its methods, not its material; the man who
classifies facts of any kind whatever, who sees their mutual relation and
describes their sequences, is applying the Scientific Method and is a man of
science.”
Scientific method is the pursuit of truth as
determined by logical considerations. The ideal of science is to achieve a
systematic interrelation of facts. Scientific method attempts to achieve “this
ideal by experimentation, observation, logical arguments from accepted
postulates and a combination of these three in varying proportions.”
In scientific method, logic aids in formulating
propositions explicitly and accurately so that their possible alternatives
become clear. Further, logic develops the consequences of such alternatives,
and when these are compared with observable phenomena, it becomes possible for
the researcher or the scientist to state which alternative is most in harmony
with the observed facts
The scientific method is, thus, based on certain
basic postulates which can be stated as under:
· It relies on empirical evidence;
· It utilizes relevant concepts;
· It is committed to only objective
considerations;
· It presupposes ethical
neutrality, i.e., it aims at nothing but making only adequate and correct
statements about population objects;
· It results into probabilistic
predictions;
· Its methodology is made known to
all concerned for critical scrutiny are for use in testing the conclusions
through replication;
· It aims at formulating most
general axioms or what can be termed as scientific theories.
Research Process
Before
embarking on the details of research methodology and techniques, it seems
appropriate to present a brief overview of the research process. Research
process consists of series of actions or steps necessary to effectively carry
out research and the desired sequencing of these steps.
- Formulating the research problem:
The formulation of a general topic into a specific research
problem, thus, constitutes the first step in a scientific enquiry. Essentially
two steps are involved in formulating the research problem, viz., understanding the problem thoroughly, and
rephrasing the same into meaningful terms from an analytical point of view.
b.
Extensive literature survey:
Once the problem is formulated, a brief summary of it should be written down. It is
compulsory for a research worker writing a thesis for a Ph.D. degree to write a
synopsis of the topic and submit it to the necessary Committee or the Research
Board for approval. In this process, it should be remembered that one source
will lead to another. The earlier studies, if any, which are similar to the
study in hand should be carefully studied. A good library will be a great help
to the researcher at this stage.
c.
Development of working hypotheses:
After extensive literature survey,
researcher should state in clear terms the working
hypothesis or hypotheses. Working hypothesis is tentative assumption made in
order to draw out and test its logical or empirical consequences. As such the
manner in which research hypotheses are developed is particularly important
since they provide the focal point for research.
d.
Preparing the research design:
The research problem having been
formulated in clear cut terms, the researcher will be required
to prepare a research design, i.e., he will have to state the conceptual
structure within which research would be conducted. The preparation of such a
design facilitates research to be as efficient as possible yielding maximal
information.
Research purposes may be grouped into
four categories, viz.,
(i) Exploration,
(ii) Description,
(iii) Diagnosis, and
(iv) Experimentation.
A flexible research design which
provides opportunity for considering many different aspects of a problem is
considered appropriate if the purpose of the research study is that of
exploration. But when the purpose happens to be an accurate description of a
situation or of an association between variables, the suitable design will be
one that minimises bias and maximises the reliability of the data collected and
analysed.
e.
Determining sample design:
All the items under consideration in
any field of inquiry constitute a ‘universe’ or ‘population’. A
complete enumeration of all the items in the ‘population’ is known as a census
inquiry. It can be presumed that in such an inquiry when all the items are
covered no element of chance is left and highest accuracy is obtained. But in
practice this may not be true.
f.
Collecting the data:
In dealing with any real life problem
it is often found that data at hand are inadequate, and hence, it becomes
necessary to collect data that are appropriate. There are several ways of
collecting the appropriate data which differ considerably in context of money
costs, time and other resources at the disposal of the researcher.
Primary
data can be collected either through experiment or through survey. If the
researcher conducts an experiment, he observes some quantitative measurements,
or the data, with the help of which he examines the truth contained in his
hypothesis.
g.
Execution of the project:
Execution of the project is a very
important step in the research process. If the execution of the
project proceeds on correct lines, the data to be collected would be adequate
and dependable. The researcher should see that the project is executed in a
systematic manner and in time. If the survey is to be conducted by means of
structured questionnaires, data can be readily machine-processed. In such a
situation, questions as well as the possible answers may be coded.
h.
Analysis of data:
After the data have been collected, the
researcher turns to the task of analysing them. The analysis of data requires a
number of closely related operations such as establishment of categories, the
application of these categories to raw data through coding, tabulation and then
drawing statistical inferences.
i.
Hypothesis-testing:
After analysing the data as stated
above, the researcher is in a position to test the hypotheses, if any, he had
formulated earlier. Do the facts support the hypotheses or they happen to be
contrary? This is the usual question which should be answered while testing
hypotheses. Various tests, such as Chi square test, t-test, F-test, have been
developed by statisticians for the purpose. The hypotheses may be tested
through the use of one or more of such tests, depending upon the nature and
object of research inquiry. Hypothesis-testing will result in either accepting
the hypothesis or in rejecting it. If the researcher had no hypotheses to start
with, generalisations established on the basis of data may be stated as
hypotheses to be tested by subsequent researches in times to come.
j.
Generalisations and interpretation:
If a hypothesis is tested and upheld
several times, it may be possible for the researcher to
arrive at generalisation, i.e., to build a theory. As a matter of fact, the
real value of research lies in its ability to arrive at certain
generalisations. If the researcher had no hypothesis to start with, he might
seek to explain his findings on the basis of some theory. It is known as
interpretation. The process of interpretation may quite often trigger off new
questions which in turn may lead to further researches.
k.
Preparation of the report or the thesis:
Finally, the researcher has to prepare
the report of what has been done by him. Writing of
report must be done with great care keeping in view the following:
The
layout of the report should be as follows:
(i) the preliminary pages;
(ii) the main text, and
(iii) the end matter.
- In its preliminary pages the
report should carry title and date followed by acknowledgements and foreword. Then there should be
a table of contents followed by a list of tables and list of graphs and
charts, if any, given in the report.
- The main
text of the report should have the following parts:
a) Introduction: It should contain a clear
statement of the objective of the research and an explanation of the methodology adopted in accomplishing the
research. The scope of the study along with various limitations should as well
be stated in this part.
b) Summary of
findings: After
introduction there would appear a statement of findings and recommendations in non-technical language. If the findings are
extensive, they should be summarised.
c)
Main
report: The main body of the report
should be presented in logical sequence and
broken-down into readily identifiable sections.
d)
Conclusion: Towards
the end of the main text, researcher should again put down the results of his research clearly and
precisely. In fact, it is the final summing up.
At the end of the report,
appendices should be enlisted in respect of all technical data. Bibliography, i.e., list of books, journals, reports,
etc., consulted, should also be given in the end. Index should also be given
specially in a published research report.
Criteria of Good Research
The
purpose of the research should be clearly defined and common concepts be used.
The research procedure used should be described in
sufficient detail to permit another researcher to repeat the research for
further advancement, keeping the continuity of what has already been attained.
The
procedural design of the research should be carefully planned to yield results
that are as objective as possible.
The
researcher should report with complete frankness, flaws in procedural design
and estimate their effects upon the findings.
The analysis of data should be sufficiently
adequate to reveal its significance and the methods of analysis used should be
appropriate. The validity and reliability of the data should be checked
carefully.
Conclusions
should be confined to those justified by the data of the research and limited
to those for which the data provide an adequate basis.
Greater
confidence in research is warranted if the researcher is experienced, has a
good reputation in research and is a person of integrity.
In other words, we can state the qualities of a
good research as under:
a) Good research is systematic: It means that research is
structured with specified steps to be
taken in a specified sequence in accordance with the well defined set of rules.
Systematic characteristic of the research does not rule out creative thinking
but it certainly does reject the use of guessing and intuition in arriving at
conclusions.
b) Good research is logical: This implies that research is
guided by the rules of logical reasoning
and the logical process of induction and deduction are of great value in
carrying out research. Induction is the process of reasoning from a part to the
whole whereas deduction is the process of reasoning from some premise to a
conclusion which follows from that very premise. In fact, logical reasoning
makes research more meaningful in the context of decision making.
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